Is Your Contracting Company Going to Get Ubered (or Amazoned)?

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no to uberIt seems a lot of cab companies where caught off-guard by Uber. They’re ...

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“Pay-for-performance” won’t save a poorly run business

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At the ACI Regional Conference this week in Sacramento, there was a session on “pay-for-performance” and some discussion about it in the halls and trade show floor. This has the potential to focus programs ...

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Why I’d like to work for Netflix

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This is to best people policy I’ve seen, with great points to ponder for companies big and small alike. Find great people, give them the environment they need to do great work, and pay them well ...

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What are your home performance business KPIs?

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OK, contractors, how do you measure the health of your business and whether your on track to meet your goals or in danger of closing down the doors? How do you know whether your business is ...

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Is Your Weekly Sales Meeting Helping You Perform?

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Home Performance Sales Meeting Infographic 3One thing I’ve noticed is that many of you aren’t ...

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What are the Critical KPIs in Your Home Performance Business?

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Tracking sales performanceOK, contractors, how do you measure the health of your business and whether your on track to meet your goals or in danger of ...

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Efficiency First Webinar Today: Your Marketing Plan

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At 12:30 pm EST/9:30 am PST, I’ll be one of the presenters during an Efficiency First webinar on developing a marketing plan. (If you’re reading this before the webinar, it not too late to

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Another example of an HVAC contractor who gets it!

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You hear me talk a lot about the huge opportunity for HVAC contractors moving into home performance (and solar!).

Here’s a great clip from ...

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Standard Work Specification Tool

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sws imageA fan of clear processes and procedures in a contracting business, I like the work that went into the Standard Work Specifications (SWS) and ...

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When Home Performance programs talk pricing, they often hurt the market

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Some efficiency programs do an excellent job undermining the market and the very contractors they’d like to enlist to make efficiency improvements. And when they start talking about pricing, most of the ...

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