“What’s Wrong With The Home-Energy Audit Industry?”

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That was the question on a recent industry forum, the gist being why home auditors are having a hard time breaking into the mainstream.

Well, I’m not sure I agree with the premise of the question. Some in ...

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Data Confirms It: If You’re Talking, You’re Not Selling

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High performing sales advisors use about 1 word for every seven words the customer speaks -- the opposite of poor performing advisors

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Fame and Glory via ACI Session Proposals

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Just last month at the ACI conference, I had several conversations with people wondering “How do I get to present a session?”  For about a decade I volunteered for the committee that reviewed proposals (whew—that was ...

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21 Recommendations for ACI 2013

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OK, here are three lists: sessions I don’t want to miss, people that you should meet, and some other things you should attend or take advantage of at ACI in Denver.

7 Sessions ...

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New talent, new ideas, and renewed energy

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Residential energy-efficiency is hard stuff. One of the things that keeps me pluggin’ away at it is the great people I get to work with. A few weeks ago (right before I disappeared into the Grand ...

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The Gas Pump Pitch

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Most residential HVAC and home performance contractors don’t spend a lot of time in elevators. But they are likely to stop to put gas in the vehicle from time to time. In the way he always captures the vernacular, ...

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