3 Common Home Performance Contracting Mistakes

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Home Performance is a tough business. It can also be very rewarding—on many levels—when done right. Done right. There is a tendency in our industry to focus on the technical side. This is understandable, especially since we’re ...

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A New Year’s Customer Service Resolution

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“Eighty percent of success is showing up.” –Woody Allen

Woody Allen might have been talking about the home improvement industry—and home performance consultants and contractors. So many don’t show up, and that makes it hard to win. Show ...

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Helping Your Customers Decide By Offering the Right Choices

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We like choices. Would you care for the red or white? An IPA or a Porter or a Bud Light? Maybe it’s the sense of control. There’s research suggesting that this is hard-wired into ...

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