Keeping good employees…It’s not just about the money

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Money can be a motivator. Or a de-motivator if done poorly and people perceive it to be unfair. However, we also know that it’s not just about the money. Ask anyone who’s ever worked for ...

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Recruiting and retaining: Are you paying your team enough?

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Perhaps the single biggest and most frequent issue I hear contractors wrestling with these days is finding and keeping good people, from installers and techs, to office staff and sales people.

What attracts people and ...

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Contractors, Are Your Sales Advisors on Commission?

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In follow-up questions from recent sales trainings, I’ve been asked, “Mike, how should I be paying my Comfort Advisors?”

The short answer: On commission. I’ll elaborate on that below.

Some contractors, especially newer “home performance” contractors, pay salary. Often ...

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A Sensible Approach to Installer Wages

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“How much do I pay my guys?1

It’s a question I get asked often. And I’ve seen few Home Performance contractors with a clear compensation plan.

Compensation broadly speaking is more than just wages. It includes spiffs and bonuses ...

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