Home Performance Industry Survey Results

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5-orgs-logosLast fall, with generous support from E4TheFuture, a group ...

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7 Home Performance Trends to Watch in 2015

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trendsLooking ahead to 2015, I see a lot more of the same from 2014 for contractors in the residential energy and ...

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7 Home Performance Trends to Watch in 2015

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trendsLooking ahead to 2015, I see a lot more of the same from 2014 for contractors in the residential energy and ...

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Make home improvement easier for your customers…with financing

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In the home performance world, and in residential service contracting in general, when it comes to paying for work, cash is still king. But relying 100% on cash transactions with ...

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A New Year’s Customer Service Resolution

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“Eighty percent of success is showing up.” –Woody Allen

Woody Allen might have been talking about the home improvement industry—and home performance consultants and contractors. So many don’t show up, and that makes ...

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How many ears must one man have, before he can hear people cry? Repeating efficiency program mistakes over and over.

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Danger ahead

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The Incentive Float Can Sink a Contractor

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raft of the medusaHome performance incentives sound like a great idea. And they can ...

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Guaranteeing Energy Savings

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Guaranteed SavingsYou can guarantee energy savings. And you can start now.

First, a caution. You’ve heard me mention Amory Lovins and his assertion that people want cold ...

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Program Mistake Month: The Incentive Roller Coaster

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When people think about programs they often think about rebates, loans, or other incentives. That’s where I’ll start this series.

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