Are you giving your customers options?

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I’m surprised by the number of contractors who only offer one recommendation. (Or no recommendations, just a report on conditions found!)

I think that’s a mistake. If you’ve done a good job listening ...

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Building Quality with Intention

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Quality - Foster QuoteQuality doesn’t come from an inspection after the work is done. Instead, it is ...

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Part 1: How were my guesses for 2015?

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13982836004_b64f5eff21_zThere’s no telling what is going to ...

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Observations from an Energy Audit Mystery Shopper

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Last week I had the chance to mystery shop what was supposed to be an “energy audit”. Alas, it mirrored a lot of what I’ve seen too many times. Here’s quick ...

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So many reasons! ACI’s 2015 National Conference Promises to Be the Best Yet!

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Natl15_WebBanner_634x332Hurry!  Bumping ...

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7 Home Performance Trends to Watch in 2015

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trendsLooking ahead to 2015, I see a lot more of the same from 2014 for contractors in the residential energy and ...

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7 Home Performance Trends to Watch in 2015

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trendsLooking ahead to 2015, I see a lot more of the same from 2014 for contractors in the residential energy and ...

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Reason #6 to Attend ACI: HVAC-2-HP

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ACI14 HVAC to HPYou’ve seen the HVAC-2-HP slide show. You think it might make sense. Come hear first hand why leading HVAC ...

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Reason #2 to Attend ACI 2014

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ACI14-Manclark-KuonenAnother reason to journey to Detroit for ACI? When Bruce Manclark and Joe Kuonen talk ...

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7 Home Performance Trends to Watch in 2014

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trends

Savvy HVAC Contractors Will Continue to Expand into
Home Performance (and vice-versa)

I’ve certainly been talking a lot about this ...

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