Not in a Home Performance Peer Group? You’re Missing Out!

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Dog Pack“What sort of gross margins should I expect from ...

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Grow leaders: ask your team questions, let them solve problems

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Do you want a high performing team? One important step to take is to stop doing their work for them.

For many managers, the first inclination is to tackle ...

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Q1 is Done. How are You Doing?

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March just ended. And if you’re like most contractors, whose fiscal year matches the calendar year, so ends the first quarter.

How are you doing? Have you looked? You ought to be ...

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#homeperformance #businessperformance disconnect

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TreadmillThere’s a funny–in a sad way, not a haha way–disconnect in the “home performance” industry.

Many practitioners tout the ...

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“Pay-for-performance” won’t save a poorly run business

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At the ACI Regional Conference this week in Sacramento, there was a session on “pay-for-performance” and some discussion about it in the ...

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What are your home performance business KPIs?

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OK, contractors, how do you measure the health of your business and whether your on track to meet your goals or in danger of closing down the doors? How do you ...

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What are the Critical KPIs in Your Home Performance Business?

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Tracking sales performanceOK, contractors, how do you measure the health of your business and whether your on track to meet your ...

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3 Common Home Performance Contracting Mistakes

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Home Performance is a tough business. It can also be very rewarding—on many levels—when done right. Done right. There is a tendency in our industry to focus on the technical side. This ...

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Delegating Your Way to Growth

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A guest post from my friend, Mike Gorman, whose recent book If I Sell You, I Have a Job. If I Serve You, I Create a Career! has filled a void in sales training for contractors ...

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Turn Unhappy Customers Into Big Fans

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I often tell the story about my GE phone. It died literally one day after the warranty expired. I called their customer service and explained the situation. They said “Sorry, it’s ...

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